Autoresponder

Respond to form submissions automatically.

Autoresponder is an automated way to respond to customers and leads when they submit messages and quote requests on your website.

Enhance your sales and customer service efforts by instantly responding to every form submission with an automated email. This feature confirms receipt of the message and provides information on next steps, setting clear expectations for your clients.

Why Use an Autoresponder?

  • Acknowledge received messages and inform on response time
  • Communicate office closures, such as for holidays
  • Deliver exclusive content like white papers or promo codes
  • Request additional details if needed

Use Your Branding

Carry your website's branding into your autoresponder emails by incorporating your logo and brand elements.  Our autoresponder emails are white-label, so they include no Webtricity logos or links, keeping the focus on your brand.


Use Your Email Addresses

For authenticity, autoresponder emails can be sent from your business email address, such as yourname [at] yourdomain [dot] com or a general address like hello [at] yourdomain [dot] com. If you don’t have a domain-based email, we provide a dedicated email address for your autoresponders, even if you use an ISP, Gmail, or Outlook address.


Customize the Layout & Style

Customize the look and feel of your autoresponder emails—adjust fonts, text sizes, colors, and more to align with your brand’s everyday communication style.


Audience-Based Triggers

Autoresponders can be tailored for various form types.

For instance, you might use one email for leads filling out a sales form and a different one for existing customers requesting service.

If you offer a perk for providing an email address, such as a discount code or exclusive content link, a targeted autoresponder can deliver it upon form submission.


Timing or Event Triggers

Webtricity users can set autoresponders based on office hours or special events. Send one email during regular business hours and a different one for after-hours inquiries (e.g., weekends or evenings).

Autoresponder messages can also be updated as needed for scheduled closures, such as holidays, or unscheduled events, like weather-related office closures.


Autoresponder is included on the MIX, PRO & VIP plans. 


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